|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 

Activate your SIM card! Here's how.

by Moderator on ‎06-10-2016 06:02 PM - edited on ‎31-05-2017 05:49 PM by Community Manager

Firstly, not every SIM card needs a 2-step activation to boot up. You will only need these steps if your current SIM card format doesn’t match up with your new device (eg: moving from a Micro SIM to a Nano SIM). If you find that you are in fact upgrading (good for you!), then keep reading.

 

Step 1:

Log in to your MyDigi account with Connect ID, click on the Store & Orders tab. Check your purchase details. If everything looks like it’s in order then click on the Activate SIM card button.

 

activate sim card 1.png

 

Step 2:

Once you have clicked through, complete the process by filling in the last 4 digits at the back of the SIM card, then click Activate, and you’re done.

 

activate sim card 2.png

 

Comments
by VeronLim Member
on ‎08-02-2017 11:24 AM

i active my sim card by last night, but until now still under no service, can you check for me, how long need to take for active my new nano sim card? thanks =)

by Support
on ‎08-02-2017 03:44 PM

Hi, VeronLim.

 

Kindly PM us your phone number, full name and the sim card serial number <here> for further checking, please? :-)

 

Thank you.

Contributors