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Unable to sign in right now - MyDiGi App

Member
Posts: 1
Registered: ‎28-12-2017

Hi,

 

I am getting "Unable to sign in right now. Please try again later." error message when I open the MyDiGi app.

 

I have not been able to sign in since yesterday.

 

Please advise.

 

Regards,

Eddy

Re: Unable to sign in right now - MyDiGi App

Member
Posts: 1
Registered: ‎28-12-2017
salam sejahtera,
saya mengalami kesukaran untuk melog masuk ke mydigi apps dari semalam. mohon penjelasan.

sekian terima kasih

Re: Unable to sign in right now - MyDiGi App

[ Edited ]
SuperUser
Posts: 110
Registered: ‎17-07-2016

EddyNg wrote:

Hi,

 

I am getting "Unable to sign in right now. Please try again later." error message when I open the MyDiGi app.

 

I have not been able to sign in since yesterday.

 

Please advise.

 

Regards,

Eddy


Hi @EddyNg and @r_nld

There seemed to be some intermittent issues the past few days in the MyDigi app.

It's working fine now already. 

I just tested mine just a moment ago and works perfectly. My screenshot below.

Cheers!

Image-1.jpg

Re: Unable to sign in right now - MyDiGi App

Member
Posts: 3
Registered: ‎22-08-2015
I am still having the same issue. Wanna pay my bill. But cannot sign in...sigh...

Re: Unable to sign in right now - MyDiGi App

Member
Posts: 1
Registered: ‎04-01-2018
My digi app unable to sign in few days ago until now, wanna check status also can’t... reinstall still same

Re: Unable to sign in right now - MyDiGi App

Support
Posts: 1,033
Registered: ‎01-12-2016

Hi all, the issue has been resolved, please retry the service ya. We apologize for the inconveniences caused.:-(

Re: Unable to sign in right now - MyDiGi App

Member
Posts: 3
Registered: ‎30-01-2017
My digi app unable to sign in few days ago until now, wanna check status also can’t... reinstall still same

Why?

Re: Unable to sign in right now - MyDiGi App

Support
Posts: 156
Registered: ‎18-07-2017

Rectification process has been done and we are currently monitoring the stability. Kindly try again. We are truly sorry for the inconvenience caused. Head on here: https://goo.gl/PWyGQy for more info. TQ.

Re: Unable to sign in right now - MyDiGi App

SuperUser
Posts: 469
Registered: ‎05-08-2015

Polis wrote:
My digi app unable to sign in few days ago until now, wanna check status also can’t... reinstall still same

Why?

can you try again? make sure you're on Digi network when you try to login.

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Re: Unable to sign in right now - MyDiGi App

Member
Posts: 3
Registered: ‎19-12-2017

i want to redeem my voucher but cannot log in !!!!!

it gonna expired soon.......

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