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Better Live Chat.

Member
Posts: 3
Registered: ‎19-05-2017

Hello,

 

I have a suggestion for DiGi to Improve on Live Chat,

 

1.Notification

The Live Chat need a small function,notification.Some chat can last up to 1 hour and I think that  you should add a notification sound or simply add a [Agent Is Typing] at the Live chat so that the consumer can know when did the agent reply or they are typing.

 

Thanks For Reading.

 

 

 

Re: Better Live Chat.

Community Manager
Posts: 6,715
Registered: ‎20-04-2015

Thank you for your feedback, @EdSkyMeister!


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

Re: Better Live Chat.

Member
Posts: 1
Registered: ‎03-01-2018

hello

Re: Better Live Chat.

Community Manager
Posts: 6,715
Registered: ‎20-04-2015

yondoime7 wrote:

hello


Hello. Welcome to Digi Community!


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.
Highlighted

Re: Better Live Chat. Got Stocks Iphobe X ?

Member
Posts: 1
Registered: ‎08-01-2018

HI Digi , 

 

Can i ask for Sibu Wong King Huo Digi center have stocks Iphoce X ? 

Re: Better Live Chat. Got Stocks Iphobe X ?

Support
Posts: 397
Registered: ‎18-11-2016

Hi KongPeiHua, 

Sorry, we are unable to check and confirm the stock status from here Smiley Sad. Stocks availability is not guaranteed, it is based on first-come, first-serve basis. Due to stocks are limited, you can only walk-in to our Digi Stores or dealer outlets to get assistance on the stock status.

 

Alternatively, you can sign up the iPhone X via our official link. (https://new.digi.com.my/smartphone/iPhone-X). Usually, for online purchase, the device will be delivered to you within 3 working days for Peninsular Malaysia and minimum 4 working days for Sabah/Sarawak. Smiley Happy TQ 

 

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