Put your game faces on; from 1 August - 30 September 2017, you stand a chance to win these cool prizes every week, all worth RM5million!
Join the Digi Menang Bersama contest with these easy steps:
Step 1: Opt-in to this contest via MyDigi app! The opt-in option will prompt in your app. Simply click on the buttons below.
Step 2: Purchase any Digi Internet or subscribe to Digi postpaid.
You will earn 1 contest entry for every RM1 spent upon performing the following qualifying transactions on either a Digi Prepaid or Digi Postpaid mobile number (including Digi Broadband) for the entire contest period.
On top of that, you can also stand a chance to win weekly internet prizes - 2GB High Speed Internet!
Weekly goodies prizes
The potential winners of each week will be contacted via two (2) call attempt within 14 days of the week the transaction that led to winning entry was made.
Potential winners are then are required to answer one (1) question with the correct answer. Whichever answered correctly will be announced as the Weekly Goodie prize winner.
Once you've won, the prize will be couriered over to an address provided by you during the phone call notification. The prize will be couriered by Digi within one (1) month period of the call notification.
Winners will also be announced on Community. Find out if you’re the winner here!
Weekly internet prizes
Potential winners will be notified via SMS and required to answer one (1) question with the correct answer. Once the correct answer received, the winners will receive the token and SMS with URL to go to MyDigi to redeem the prize.
The Digi Menang Bersama contest ends this 30 September 2017, so be sure not miss out!
Q1. Who can participate in the Digi Menang Bersama contest?
A1. All Digi subscribers of Malaysian nationality are eligible to participate in the contest except for the following:-
i. permanent, contract and temporary employees of Digi and their immediate family members
ii. employees of Digi’s partners, advertising, promotion agencies and any other persons involved in organizing, promoting and/or conducting this Contest together with their immediate family members
iii. Digi Enterprise subscribers including Corporate, Corporate Individual (CI) and Personal Corporate Individual (PCI).
Q2. If I have multiple lines with Digi, can I opt in to the contest multiple times?
A2. Yes, you can. You will need to login to MyDigi app via each of the lines and answer the multiple choice question correctly to opt in.
Q3. How do the entries count?
A3. Every RM1 spend on subscription to Digi Prepaid, Digi Postpaid, Digi Broadband or purchase of Internet Top Ups count as one (1) entry.
Q4. Do my purchase count as entries if I subscribe to any Digi plans or Internet Top Ups on week 1 and only opted in the contest on week 2?
A4. No, the entries will be generated for qualified transaction made on week 1 if you opted in to the contest only on week 2 as the entries will be automatically generated for qualified transactions starting from the week that eligible participants opted in the contest.
Q5. Do I have to do anything to submit an entry for each qualifying transaction made?
A5. No, entries are automatically generated based on the value of qualifying transactions you perform each week starting from the week you successfully opt-in to the contest. Entries generated by Sunday 11.59PM of each week are counted into the winner selection process of that specific week.
You will only need to opt-in once throughout the contest duration. Hence, the earlier you opt in, the more weeks you are stand a chance to win a prize!
Q6. Is there a limit to the number of prizes I can win?
A6. You can only win 1 prize a week for each Digi line you have opted in to the contest.
Q7. How will I know if I am one of the lucky weekly winners? And how will I receive my prize?
A7. Winners for each week will be announced every Friday the subsequent week on Digi Community Page. You will also be notified personally based on the category of prize you win:
• If you win a weekly goodie prize, you will receive a call from Digi where you will be required to answer a final qualifying question to claim your prize. You will then be given an option to collect the prize at the Digi HQ or it will be couriered to an address determined by you.
• If you win a weekly internet prize, you will receive an SMS where you are to reply with the correct answer to a final qualifying question before the internet prize is granted to you. Also, your line must be active for the internet prize to be granted. The internet (2GB valid for 7 days) can be redeemed anytime within 72 hours from the MyDigi app.
Q8. Will Digi provide support for any defects with my prize?
A8. You can contact Digi’s call center should you have any issues with your internet prize. However, for weekly goodie prizes, you will need to revert to the product supplier for support on any defects. Digi will not be held accountable for the goodies once they have been properly handed over to you.
Q9. How do I entitle to participate in this contest?
A9. Postpaid Plans and Postpaid Broadband plan:
Sign up new postpaid line or existing postpaid customer either upgrade to higher internet plan
and/or purchase of Internet Top Ups worth minimum RM1.
Prepaid and Prepaid Broadband subscribers: Upon subscription or renewal of minimum RM1
Internet plans and purchase of Internet Top ups of minimum RM1.
For Digi Prepaid Subscribers and Prepaid Broadband Subscribers
Q1. Will I earn entries for auto renewal of my daily, weekly or monthly internet plan?
A1. Yes, you will earn entries upon successful auto renewal of your internet plan for the week.
Q2. Will I earn an entry if I purchase > 1 internet subscriptions that total up to RM1 within a day? E.g. A2. Purchasing 2 OTPs worth RM0.50 within the same day.
No, only purchase of internet subscriptions with a minimum price of RM1 in a single transaction is counted as an entry.
Q3. Will entries be generated for internet subscriptions purchased using free credit granted by Digi?
A3. No, only subscriptions made from your account main balance qualifies for entries.
For Digi Postpaid Subscribers and Postpaid Digi Broadband Subscribers
Q1. How does the entry counts after each subscription?
A1. For new subscribers – the entries are count based on the plan subscribed monthly fee while for existing subscribers – the entries are count based on the new monthly fee the subscribe upgrade to or the fee amount of the Internet top ups purchased.
a) Subscription on Digi Postpaid 110 will be entitled for 110 entries while purchase of Internet Top Ups with the price of RM10 entitled for 10 entries.
b) Subscription on Digi Broadband RM100 will be entitled 100 entries while purchase of internet Top Ups with RM20 entitled for 20 entries
Q2. I am existing customer and I downgraded my plan, am I eligible?
A2. No, you are not eligible.
Q3. My existing postpaid plan do not have any internet plan, do I eligible?
A3. No, you are not eligible. If you want to participate, you will need to upgrade your existing plan.
Q4. If I sign up a smartphone bundle or any other device bundle, am I eligible?
A4. Yes, you are. The entries count is based on the plan’s monthly fee that you subscribed to.
Q5. I am existing subscriber, how do I participate to this contest?
A5. You will either need to upgrade your current plan or purchase Internet Top Ups to participate in this contest.
Q6. I have submitted request to port in on Week 1 but my line only successful ported in on Week 2, my participation to the contest is count as Week 1 or Week 2?
A6. Your entries will only be counted on week 2, where you have to opt in the contest via MyDigi app once the line successfully ported in.
Q7. If my line has outstanding bill payment/barred/suspended, am I still eligible to participate and win the prize for the contest?
A7. No, you are required to ensure that your bill payment is updated during the participation to the contest and any selected winners are required to ensure that you do not owe Digi in any outstanding bill and the lines remain active and not barred or suspended.
For Digi Broadband Subscribers ONLY
Q1. Which Broadband plans can participate in this contest?
A1. Contest is open to all Postpaid Broadband subscribers and for Prepaid Broadband only Digi Home Broadband rate plan is eligible.
Terms & conditions:
This Digi Menang Bersama Contest (“Contest”) which is organised by Digi Telecommunications Sdn. Bhd. (Company No. 201283-M) ("Digi”) will be governed by these terms and conditions and any subsequent accompanying contest details (if any), Digi’s Privacy Notice, Data Protection Statement and Data Protection Obligations found on Digi’s website at www.digi.com.my (collectively referred to as the “Terms”). Each Eligible Participant (as defined below) agrees that he/she has read and understood the Terms and by his or her participation in this Contest, each Eligible Participant agrees to be bound by the Terms.
1. Contest Period
1.1. This Contest commences at 12.00 a.m. on 1st August 2017 and runs until 11.59 p.m. on 30th September 2017 (both dates inclusive) (“Contest Period”). Entries received after the Contest Period will automatically be disqualified. Digi has the sole and absolute discretion to extend and/or vary the Contest Period without prior notification.
2. Eligibility Criteria
2.1. All Digi Prepaid, Postpaid and Broadband subscribers of Malaysian Nationality are eligible to participate in this Contest (excluding persons mentioned in Clauses 2.1.1 to 2.1.3 below, “Eligible Participants”) except for the following:-
2.1.1. permanent, contract and temporary employees of Digi and their Immediate Family Members;
2.1.2. employees of Digi’s partners, advertising, promotion agencies and any other persons involved in organizing, promoting and/or conducting this Contest together with their Immediate Family Members; and
2.1.3. Digi Enterprise subscribers including Corporate, Corporate Individual (CI) and Personal Corporate Individual (PCI).
Immediate Family Members shall mean any of the following: spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
2.2. Each Eligible Participant agrees that he/she has read and understood the Terms of this Contest and by his or her participation in this Contest:-
2.2.1. agrees to be bound by the Terms; and
2.2.2. if the Eligible Participant is below 18 (eighteen) years of age, also confirms that he/she has obtained prior consent from his or her respective parents or legal guardian to participate in this Contest. In the event the Eligible Participant fails to provide Digi with the said parental / guardian consent upon request by Digi, such individual shall be subject to Clause 2.4 below.
2.2.3. For the Eligible Participant, account is required to be in ‘Active’ status.
2.3. All personal details submitted must be accurate and complete and are subject to proof upon request by Digi.
2.4. Digi reserves the right, at any time, to verify the validity of entries and entrants and to disqualify any entry not submitted in accordance with the Terms or which tampers with the entry process. Incomplete, indecipherable, illegible, incorrect or fraudulent entries or any entry which violates the Terms will automatically be disqualified without any notice.
3. Contest Mechanics
3.1. In order to participate in this Contest, the Eligible Participants need to carry out the following steps:
Step 1 : Eligible Participants are required to opt-in to this Contest via MyDigi web or application (downloadable at Apple Store / Google Play) by answering a multiple-choice question correctly. Eligible Participants who have more than one mobile number with Digi can opt in more than once. Opt-In is required to be done only once for the entire Contest Period.
Step 2 : Upon successful opt in, Eligible Participants will earn 1 contest entry for every RM1 spent upon performing the following qualifying transactions on either a Digi Prepaid or Digi Postpaid mobile number (including Digi Broadband) for the entire Contest Period:-
• Digi Prepaid – Purchase or auto-renewal of any internet subscriptions min RM1. This includes Internet Plans, InternetPlus Plans, One Time Passes and Quota Top Ups.
• Digi Postpaid - Sign up new postpaid line, purchase of Internet Top Ups, existing Digi Postpaid customer who upgrades to higher postpaid or Internet plan and/or purchase of Internet Top Ups. For example: Subscription to Digi Postpaid 110 plan will be entitled for 110 contest entries.
• Digi Broadband –
• Prepaid Broadband (Digi Home Broadband ) – Purchase or auto-renewal of any internet subscripotions min RM1. This includes Internet Plans and Quota Top Ups.
• Postpaid Broadband: Activations of new line, upgrade to higher data plan and purchase of Internet Top Ups
Contest entries are automatically generated for qualified transactions starting from the week that Eligible Participants opt in the contest. For example, if an Eligible Participant opts in on week 2 of this Contest, no entries will be generated for qualified transactions made on week 1 .
Digi reserves the right to change any qualified transactions without any prior notice to Eligible Participants.
4. Notification and Selection of Contest Winners
4.1. Selection of the contest winners for this Contest will be based on the following:-
4.1.1. A total of 50,040 potential winners are identified on a weekly basis based on entries generated between Monday 12.00AM and Sunday 11.59PM of each Contest week (“Potential Winners”). Eligible Participants can only win a single prize each week for each unique Digi mobile number that opted-into this Contest.
4.1.2. Selection of Potential Winners are done by sorting qualified transactions based on time stamps and then assigning the correct number of entries in line with the transaction value. As a result each entry will have a unique number matched with a timestamp.
4.1.3. The Potential Winners selection process for Weekly Internet Prizes is sorted by time stamps for every 60th entry in the list of eligible entries for the week.
4.1.4. The Potential Winners selection process for Weekly Goodie Prizes is sorted by sorted by time stamps for every 60,000th entry in the list of eligible entries for the week.
4.2. The contest winners will be notified based on the following:-
4.2.1. For the Weekly Internet Prizes, the Potential Winners will be notified via SMS and required to answer one (1) question with the correct answer before the Potential Winners are entitled to the Weekly Internet Prizes (“Contest Winners”). Once the correct answer received, a token will be granted and the Contest Winners will be notified via SMS with URL for prize redemption. The Contest Winners are required to click on the URL in the SMS, or go to MyDigi application to redeem the prize. The Contest Winners’ account are required to be in ‘Active’ status during token granting, failing which the grantin will be unsuccessful.
4.2.2. For the Weekly Goodie prizes, the Potential Winners of each week will be contacted within 14 days of the week the transaction that led to winning entry was made (“Call Period”) and must be contactible on his or her Digi Mobile number captured on Digi’s record during opt-in. The Contest Winner will required to answer one (1) question with the correct answer and the prize will be couriered over to an address provided by the Contest Winners during the call notification. Digi will courier over the prize within one (1) month period of the call notification.
4.3 Digi must be able to contact the Potential Winners via two (2) voice call/ SMS attempts during the Call Period, failing which Digi reserves the right to move on and select another Potential Winner. The non-contactable Potential Winner shall be disqualified automatically as Potential Winner and shall have no claims whatsoever against Digi on such disqualification. The Potential Winners who are successfully contacted by Digi and who successfully answer one (1) question posed by Digi correctly will be announced as contest winners (“Contest Winners”).Digi’s selection of winners are final and no request from Eligible Participants will be entertained.
4.4 The Contest Winners shall redeem the prize within the redemption period stated in the notification, falling which the prize shall be forfeited automatically and without prior notice. Contest Winners are not entitled to any payment or compensation from Digi should the prizes be forfeited for any reason.
5. The Prizes
5.3 The Prizes of this Contest are as follows (“Prizes”):-
a. 50,000 Weekly Internet Prize which is 2GB of High Speed Internet valid for 7 days upon redemption (collectively “Weekly Internet Prizes”).
b. 40 Weekly Goodie Prizes which comprises of the following:-
I. Huawei P10 x 2 units
II. Huawei P10 Lite x 10 units
III. Garmin Fenix 5 Smart Watch x 10 units
IV. DJI Spark Drone x 8 units
V. Sony PlayStation 4 Pro x 10 units
(collectively, “Weekly Goodies Prizes”).
5.4 For the Weekly Internet Prizes, the Contest Winners will be notified via SMS that he/ she has won a Weekly Internet Prize and will be provided a link to redeem the Weekly Internet Prize from myDigi web or myDigi application within 72 hours. Should he/ she fail to redeem the Weekly Internet Prize within the stipulated redemption period, the Weekly Internet Prize will be forfeited.
5.5 The Prizes are not transferable and / or exchangeable and not for resale. No cash alternatives will be offered. Digi reserves the right to replace any of the aforementioned Prizes with another prize of the same value without prior notice.
5.6 The Contest Winners may be governed by a separate set of terms and conditions imposed by the provider of the Prizes or Digi’s partner that are offering the Prizes. Where such terms are applicable, the Contest Winners will be notified.
6. By participating in this Contest, each Eligible Participant agrees and consents to Digi’s Privacy Notice (which can be found at https://new.digi.com.my/cs/Satellite/Page/tnc/default/tnc_privacy_statement_en) that all details submitted pursuant to this Contest, including without limitation personal data/information being collected, processed and used by Digi for:-
6.3 the purpose of this Contest; and
6.4 marketing and promotional activities conducted in such manner as Digi sees fit worldwide in any media including without limitation the Internet, without further express consent from, and payment or consideration to the relevant Eligible Participants. Marketing and promotional activities include without limitation the use and/or publication of any details provided in and/or in connection to the entries, interview material as well responses and related photographs. In this regard, each Eligible Participant agrees to co-operate and participate without further express consent and/or payment or consideration, in all reasonable advertising and publicity activities of Digi relating to this Contest; and
6.5 other promotional, marketing and publicity notification/information including future promotional, marketing and publicity notification/information from Digi from time to time.
7. In addition, where any of the data/information especially personal data relating to the Eligible Participant and/or third parties (where applicable) are submitted to Digi and/or by any entrant in connection to this Contest, each:-
7.3 warrants that he/she is in possession of all necessary consents and shall continue to maintain such consents as may be required for Digi and/or usage and processing of such data/information; and
7.4 agrees that it shall be his or her responsibility to advise Digi in writing should there be any relevant change in the data/information provided to Digiwhich requires action on the part of Digi.
8. Each Eligible Participant hereby agrees and irrevocably and unconditionally undertakes to indemnify Digi (on full indemnity basis) against any claim by any third party and against any loss, damage, cost or expense (including solicitors' fees and cost) that it may suffer or incur as a result of or in connection with this Contest and the Prizes.
9. Each Eligible Participant further agrees:-
9.3 to release and hold harmless Digi and/or the Specified Persons against any and/or all losses, damages, rights, claims and actions of any kind in connection with this Contest (including resulting from acceptance, possession, use or misuse of any Prizes, or travel to or from any Prize-related activity and claims based defamation, or invasion of privacy);
9.4 that Digi and/or the Specified Persons make no warranties, express or implied, in fact or in law, relative to the use or enjoyment of any of the Prizes, including, without limitation to, their quality, merchantability or fitness for a particular purpose;
9.5 for Postpaid Digi customers participating in this Contest are required to ensure that their bill payment are updated during the Contest Period and any Contest Winners who are Postpaid Digi customers are required to ensure that they do not owe Digi in outstanding bill and their lines remain active and not barred or suspended.
9.6 that Digi and/or the Specified Persons shall not be liable for and hereby expressly exclude any losses, damages, rights, claims and actions of any kind (including without limitation loss of damage to property or any personal injury or loss of life, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties) howsoever arising whether in contract, tort, negligence or otherwise, in connection with this Contest, and/or the Prizes, even if Digi has been advised of the possibility of such damages in advance, whether or not due to and/or arising from:-
9.6.1 telephone, electronic, hardware or software program, network, Internet, server or computer malfunctions, failures, interruptions, miscommunications or difficulties of any kind, whether human, mechanical or electrical, including, without limitation to, the incorrect or inaccurate capture of entry information online;
9.6.2 late, lost, delayed, misdirected, incomplete, illegible or unintelligible e-mails;
9.6.3 virus attacks and/or any other malicious software infection to the Eligible Participants’/subscribers’ mobile phones arising from the downloading of these contents, any failed, incomplete, lost, garbled, jumbled, interrupted, unavailable or delayed electronic transmissions;
9.6.4 any default or condition caused by events beyond the control of Digi including those due to any act of God, war, riot, strike, lockout, industrial action, fire, flood, drought, storm or any event beyond the reasonable control of Digi;
9.6.5 any printing or typographical errors in any materials associated with this Contest; and
9.6.6 any claims by third party for infringement of intellectual property rights.
Specified Persons shall mean Digi, and its employees, officers, directors, shareholders, parent companies, affiliates, subsidiaries, licensees, agents, representatives, partners and contractors including contradvertising, promotion, and fulfilment agencies, and legal advisors and/or joint-organiser.
10.3 reserves the right, at any time, to verify the validity and/or reject any entries at its sole and absolute discretion without having to assign any reasons whatsoever. Incomplete, indecipherable, illegible or incorrect, ineligible, fraudulent, unlawful or deceitful entries or any entry which violates the Terms, will automatically be disqualified without any prior notice;
10.4 reserves the right to disqualify a Contest Winner if he/she is found to be ineligible at any point of time and to cancel/withdraw/recall the Prizes from being delivered to the ineligible Contest Winner. If the ineligible Contest Winner has enjoyed the Prizes, the ineligible Contest Winner hereby agrees and undertakes to indemnify Digi for the cost of the Prizes, failing which, Digi shall have the right to initiate any action it deems necessary against the ineligible Contest Winner.
10.5 reserves the right to reject any entries and/or withhold the Prizes or forfeit the Prizes where Digi believes that there are unlawful, deceitful and/or fraudulent acts and practices without any prior notice.
10.6 reserves the right, at any time, to vary, delete or add to any of the mechanics, the Prizes or the Terms, and alter, cancel, terminate or suspend this Contest and/or any part thereof without any prior notice; and
10.7 for the avoidance of doubt, cancellation, termination or suspension by Digi of any entry or this Contest shall not entitle the Eligible Participants to any claim or compensation against Digi for any and all loss or damage suffered or incurred by the Eligible Participants as a direct or indirect result of the act of cancellation, termination or suspension.
All decisions by Digi, including but not limited to the selection of Contest Winners and forfeiture of the Prizes are final, conclusive and binding. No correspondence or claims shall be entertained.
11. A failure by Digi to enforce any of the Terms in any instance(s) will not give rise to any claim by any person.
12. All other terms and conditions governing the use of any of Digi's mobile telecommunication services shall apply herein mutatis mutandis.
13. The Terms, which are available on [http://new.digi.com.my/cs/Satellite/Page/tnc/default/menang-bersama-contest] shall be governed and construed by the laws of Malaysia and the parties shall submit to the exclusive jurisdiction of the Courts of Malaysia.