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The New Digi Broadband - Changing plans

by whysee SuperUser on ‎16-11-2016 09:32 AM - edited on ‎24-05-2017 04:44 PM by Community Manager

Want to change your current Digi Broadband Plan to the new one? The below scenarios may be helpful to you:

 

 

Currently not on contract:

Q: I  am currently subscribed to the previous Broadband plan without contract. Can I move to the new Broadband RM60/Broadband RM100?

A:  Yes, you can change your plan to the new Broadband plans. You may visit Digi outlets, authorized  dealers stores, or call Customer Service hotline at 0162211800 to perform a change of plan.

 

Currently on contract:

Q: I am currently subscribed to the previous Broadband plan with 12 months contract. Can I move to  the new Broadband RM60/Broadband RM100?

A:  Only upgrades are allowed. Eg. Broadband RM60 to Broadband RM100

 

From Postpaid to Prepaid Broadband:

Q:  I am currently with Postpaid Broadband Monthly RM60, can I change my plan to Prepaid Broadband Monthly RM60?

A:  Yes, you can change your plan to Prepaid Broadband Monthly RM60 if you do not have

  any contract with Digi. 

Comments
by shirley77 Member
‎19-11-2016 12:06 PM - edited ‎19-11-2016 12:07 PM

gud day to u....i want change my current broadband 105 to new broadband 100. trying call service centre many times can't get thru. can some1 assist here? thanks.

by Support
on ‎20-11-2016 01:19 PM

@shirley77, can send me a private message for further assistance? Do provide me your broadband number as well ya. Thank you.

by shirley77 Member
on ‎21-11-2016 11:33 AM
hi....01596241648. Thanks.
by Support
on ‎21-11-2016 11:57 AM

So sorry. You need to send me a private message. Click on my name and choose 'send this user a private message'. Smiley Happy

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