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WELCOME TO DIGI COMMUNITY

Whatever query you may have regarding Digi, be it technical or not, get it answered quick and easy here!
Hello there! Are you new to our Community?

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Welcome! Check out this post to follow our easy step-by-step guide.

All your questions answered in our Knowledge Base!

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"How do I check my data usage?" "Can I share my credit with my friend?" and more of your questions answered!

Here are 5 reasons why you should upgrade :)

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Click to read more!

Win Tickets to Ted X Youth KL 2017!

Wanna win a pair of tickets to TED X Youth KL? Here’s how:

Enjoy MORE Internet this festive season!

by Community Manager on ‎20-01-2017 02:50 PM

Enjoy these great offers, for a limited time only! This festive season, stay connected with your loved ones from only RM1.

 

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Here's how to redeem your passes:

 

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Now, go forth and enjoy!

 

*T&Cs apply:

 

  • Both RM 1 for 300MB Internet and RM4 for 1.5GB Internet are One Time Passes – they will not auto-renew.
  • These passes can be used on all Internet activities. 
  • These passes are available only via MyDigi app, and not available on UMB.
  • All Prepaid plans are eligible to purchase these passes except for Prepaid Broadband and DG Smart Plan V1. 
  • No prior Internet plan is required to purchase these One Time Passes.

 

Frequently asked questions:

 

Q1:   Who can purchase these Internet Passes?    

A1:    All Digi Prepaid customers are eligible to purchase these Internet Passes except Prepaid Broadband and DG Smart Plan V1. 

 

Q2:   How do I check my quota?

A2:    To check your quota please go to MyDigi app > Internet.

 

Q3:   Can I use this Internet Pass with any of the Internet Plan?

A3:   Yes you can. Note that the Internet Pass quota will be utilized first before quota is deducted from your Internet Plan.

 

Q4:   Will I get a SMS notification as a usage reminder?

A4:   Yes, you will receive a SMS at 75% and at 100% usage threshold. You will also receive a SMS at the end of the Internet Pass validity.

 

Q5:   When does my validity of Internet Pass expire?

A5:   Validity expires 24 hours from the time of purchase for 1 Day pass.

 

Q6:   Can I purchase this Internet Pass multiple times?

A6:   Yes you can, as long as you have sufficient balance.

 

Q7:   If I purchase the Internet Pass multiple times, when would be the validity period?

A7:   The quota of the Internet Pass will be combined and the validity period of the combined quota will expires 24 hours from the time the last Internet Pass is purchased. For example, if you purchase one OTP at 18 Oct, 2pm and another OTP at 18 Oct, 10pm, both OTPs (with 3GB data) will expire on 19 Oct, 9:59pm.

 

Q8:   Do I need to have an Internet plan in order to purchase these Internet Pass?

A8:   No Internet plan is required.

 

Q9:   Will this Internet Pass auto-renew?

A9:   No, this is a one time pass and will not auto-renew.

 

Comments
by rajazainalanuar Member
on ‎24-02-2017 10:08 PM

Saya nak plan  data . Rm 1.00 300mb

by Support
on ‎24-02-2017 10:24 PM

Promosi tu dah tamat sekarang @rajazainalanuar. Nantikan promosi terbaru kami tak lama lagi ya :-)

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