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Don’t fall into fake bank scams!

by Community Manager ‎08-05-2017 01:48 PM - edited ‎08-05-2017 02:51 PM

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Received an SMS or a call from an unregistered number asking for your personal details?

Always be on alert and keep an eye on the number contacting you.

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Even if the number looks right, these scammers may try to convince you that they are calling from banks, utility providers or enforcement agencies, so be extra careful when giving out your personal details.

Always check the identity of caller first before revealing anything. Ask them questions only you and your bank would know such as the last transaction on your credit card or the last four digits of your IC number.

To be safe, here are the things that you should never reveal over the phone:
- Online banking user name
- Pin number/password
- Re-registering for online banking or new application
- TAC using a number that is not yours

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 If the caller insists, hang up immediately and call the company’s customer service (you can get their number from its official website) and lodge a report.

You should also avoid calling numbers that are sent via SMS from unknown numbers. Instead, block the numbers to stop the SMS or calls from the same suspicious number.

Have first-hand experience regarding this scam? Share it with us so that we and others can learn and not fall into this trap.

Did you receive a missed call from an unknown international number? Be cautious about the number you call back! Find out more about “Wangiri Calls” here.

 

Comments
by ahmad85 Member
on ‎28-07-2017 11:01 AM

Pls help my digi network

Spoiler
 

not reactiveId

by Support
on ‎28-07-2017 05:54 PM

ahmad85, can you please PM us <here> and explain further on the network issue you're facing? TQ.

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