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WELCOME TO DIGI COMMUNITY

Whatever query you may have regarding Digi, be it technical or not, get it answered quick and easy here!
Hello there! Are you new to our Community?

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"How do I check my data usage?" "Can I share my credit with my friend?" and more of your questions answered!

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Third Party Charges for SMS from Content Providers

Dear customers,

 

Kindly note that we have blocked the below numbers which may have affected you regarding third party charges. 

All your questions answered in our Knowledge Base!

by Moderator ‎03-05-2016 04:16 PM - edited ‎10-06-2016 11:32 AM

"How do I check my data usage?" 


"Can I share my credit with my friend?"

 

"How do I pay bills for my mother's line?"

 

Get your answers from our FAQ portal a.k.a. Knowledge Base. (Visit it here)  If you have a question that we have not answered/given a solution for, drop it in our Community and select from any of the Categories available Smiley Happy

 

Thank you!

Comments
by Halizai Member
on ‎13-05-2016 01:08 PM

leeyc wrote:

"How do I check my data usage?" 


"Can I share my credit with my friend?"

 

"How do I pay bills for my mother's line?"

 

Get your answers from our FAQ portal a.k.a. Knowledge Base. (Visit it here)  If you have a question that we have not answered/given a solution for, drop it in our Community and select from any of the Categories available Smiley Happy

 

Thank you!


Hi,

I would like to request Digi to provide me my bill stmt for period 16mar16-15apr16 as it hit error when i tried to open from MyDigi online. Thanks

 

by Support
on ‎14-05-2016 01:04 PM

Hi Halizai, send us a private message for assistance. Do provide us your number too. We'll check on your account first. Thanks

by fitrirosli Member
on ‎17-05-2016 01:44 AM

wanna ask..how to subscribe that family internet sharing?

by Support
on ‎17-05-2016 04:08 PM

Hi fitrirosli, first of all your mainline must be using one of our latest postpaid plan. Suppline must have an active internet plan and shouldn't have prepaid suppline in your family group.

 

Then, you can request from us to activate that internet sharing package at RM10 monthly fee.

 

 

by Cobalt Member
on ‎26-07-2016 11:04 AM

Dear Digi, I just got a SMS from Digi stating that I had subscribed to some scam and before I can react, I got a SMS costing me RM4. I had not subscribe to anything or sent any messages to subscribe anything and yet the message pops up from Digi randomly, later costing RM4 for a message from 32266. Obviously, I unsubscribed as fast as possible but I wonder if my money can be refunded?

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