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Score MyDigi badges when you reload for others!

by Community Manager ‎19-07-2017 07:06 PM - edited ‎26-12-2017 05:28 PM

Hi guys. If you have not downloaded the MyDigi app, it's time to do so now!


Reload a minimum of RM15 for friends and family via Digi Share (in the MyDigi app) to receive a badge. Collect 5 badges and receive a RM10 myNEWS.com cash voucher!


Here's how:





Once you collect 5 badges, here's how you can redeem your voucher manually:




Q1: Who can participate in this campaign?
A1: The offer is open to all Digi customers residing in Malaysia except:
Prepaid Broadband internet plan subscriber that are not under the Digi Home Broadband plan
Permanent, contract and temporary employees of Digi; and
Enterprise and corporate individual customers under Digi Postpaid for Business.


Q2: Who can receive the voucher?
A2: Any eligible user (please see A1) that collects 5 badges by performing a min. RM15 reload for others via Digi Share in the MyDigi app for 5 times will be granted one (1) voucher.


Q3: Can I receive more than 1 voucher?
A3: Yes you can. You will receive 1 voucher for every 5 badges you collect.


Q4: Will I receive a badge if I reload for others using PIN method?
A4: No you will not, you will only receive a badge if you reload for others using Online method.


Q5: How do I know how many badges I currently have?
A5: To view your badges, click on Menu icon > MyDigi Rewards > MyBadges.


Q6: Where can I find my myNews.com voucher?
A6: From the usage screen, click on Menu icon > MyDigi Rewards > MyRewards.


Q7: I received an error message after collecting 5 badges, what does it mean and how can I receive my voucher?
A7: This error message occurs when MyDigi is unable to automatically grant your voucher. To redeem it, click on Menu icon > MyDigi Rewards > MyBadges > click on Present icon under Digi Share Reload Badges.


Q8: Who will receive the free credit from reloading?
A8: Only the person on the receiving end of the reload will receive the free credit that is proportionate to the reload amount.


Q9: Where can I get the new MyDigi app?
A9: You can get the app by searching for MyDigi in PlayStore or AppStore.


Q10: If I am on the old MyDigi app, can I participate in this campaign?
A10: No, you will need to download the latest MyDigi app (v5.1.1 and above).


Q11: Why am I experiencing issues loading the MyDigi app?
A11: Please ensure that you are on iOS 9 and newer or Android 4.1 and up for optimal experience with MyDigi.


by kitkat Member
‎05-10-2017 07:11 PM - edited ‎05-10-2017 07:12 PM

i can still see the badges on mydigi app. is this promotion still ongoing? if yes, what is the new end date?

by hanllng Member
on ‎22-11-2017 01:51 AM

hi i  just completed digi share reload badges  5 times  t o get 10rm cash voucher by topping up on 21nov...but when i refresh  there is nth at mybadges page..infact....all 5 badges i collected is all gone...who can i contact with? can someone give me a call?