Are you having problems with your Digi network? Report it to us via the MyDigi app and the cool part is, you can even pin your location via the GPS function for a more accurate reporting!
Here’s how you can lodge a report on the app – it’s easy!:
Bellsa wrote:Are you having problems with your Digi network? Report it to us via the MyDigi app and the cool part is, you can even pin your location via the GPS function for a more accurate reporting! Here’s how you can lodge a report on the app – it’s easy!:
I have just reported a cell site problem (no DiGi signal if a blackout happens) via MyDigi app. I hope that problem can be fixed soon.
Thanks for your feedback, miyabi. Rest assured, steps are being taken to resolve your network experience as soon as possible. Your kind patience and understanding would be most appreciated.
not sea previous bills
Hi @zamhtc85. Seems we can't send you a PM. Please PM us for further assistance about this matter. Thank you.
THIS APP IS NOT WORKING . I ALREADY SUBMIT 6 ~ 8 TIMES FOR SAME CASE VIA THIS APP BUT DIGI STILL SAID CANNOT FOUND CASE LOG UNDER MY PHONE NUMBER OR EMAIL ADDRESS.
PLEASE SUGGEST ALTERNATIVE EFFICIENT WAY TO ADDRESS MY ISSUE ASAP.
DIGI, CAN YOU DO SOMETHING !!?? IT IS ALREADY 2 ++ WEEKS I GETTING WORST INTERNET SPEED!
NOW I GETTING THIS FOR 150 MONTHLY?
This is DIGI app, ALTERNATIVE CONTACT NO. IS A REQUIRED FIELD
LOCATION IS A REQUIRED FIELD
DIGI , STOP FINDING YOUR EXCUSES
Already submitted my case via App just now, but how I could know if the case is being handled? I didn't get any acknowledgement/notification upon submission.
My case is similar as above, I'm recently only getting 0.1 Mbps download speed constantly while the upload speed is higher at 6-8 Mbps.
Previously (about 1-2 months ago), I got 15 Mbps download constantly which I think was amazing so I don't think it's the device problem because the location was the same, in Nilai Impian, Negeri Sembilan.
My Data roamig plan isnt working properly, i've just changed my plan to 138, its should support 5GB roaming data. Since i work in Singapore i used to travel in and out everyday but my data roaming seems like having problem... Only Singtel supports data roaming once in a while.. Starhub and M1 no data roaming.... I only can get my data roaming conectivity only 2 or 3 times a week... can Digi do something about this ????
I have tried to submit 3 times but got timed out. nothing works. Livechat waiting forever. Digi helpline cannot be reached.
Hi, problems with network and no service since yesterday 28/9 evening around 10pm. Until this after 6:00pm couln't call the custoemer service hotline, calls always failed. Can't load myDigi Apps until now, after successfully loaded the Apps, and report the network problem as shown above, and clicked submit, and it says Failed to send email.!
submit > 20 times
no call no support