Due to Bank Negara’s revised rules in 2016, customers using the new Debit Cards with PayWave capabilities MUST perform the following steps to avoid any auto-billing payment errors.
Step 1: Check expiry date of Debit Card - Make sure the expiry date of the registered Debit Card is at least 1 month away.
Step 2: Contact the bank card issuer to: - Register for online 3D transactions. - Set up a standing instruction to pay your Digi monthly bill (Banks are required to reset to the original setting after your card has been changed).
Step 3: Visit the nearest Digi Store or Digi Store Express Provide the following to the Digi Consultant at the store to complete the auto-billing registration process: - NRID card/passport and Debit Card for auto-billing registration. - CVV number from the back of the Debit Card. - Transaction Authorisation Code (TAC) or One-Time Pin (OTP).
Step 4: Auto-billing registration complete - The service is activated almost immediately and will be reflected in the next billing cycle.