"I've paid my bill but how come my line is still barred?"
This depends on whether you've paid your bill via online banking services, or directly to MyDigi.
If you have paid via an online banking service or any third party channel, it may take up to 2 working days for your payment to be reflected in the system.
For convenience and speedy unbarring process, pay through MyDigi and it will be unbarred almost immediately.
If you have paid via online banking service/3rd party channel and would like your line to be unbarred immediately, kindly make a call to our Helpline at 016 2211 800 and provide your payment details.